Delete Account and Data

If you are already signed in to mingel, you can delete your account directly in the app: Profile → Delete account. This is the fastest way and does not require an email.

The steps below are the path for anyone who cannot or does not want to use the app, for example because they no longer have access to their account.

1. Open your email client and send a message to help@mingel.app.

2. Subject: "Delete my account"

3. In the body of the email, we need from you:

• the email address you registered with mingel
• a short confirmation that you want your account and the associated data deleted

4. We confirm receipt of your request and complete the deletion promptly, usually within a few business days. We may need to follow up at the email address you provided to verify your identity.

Deleting your account permanently erases your account and the associated personal data, including any recipe photos you uploaded. Technically unavoidable copies in backup media are overwritten as part of our regular backup cycles within no more than 30 days.

The daily usage counters for the AI features and the abuse-prevention counters are removed when your account is deleted.

• Content in a shared household (e.g. shopping lists and recipes): remains available to the other members of that household because it continues to be used there. The link to you as a person is removed.
• Household invitations: expire after 7 days. The email address of an invitation is deleted as soon as it is accepted, and at the latest shortly after it expires.
• Withdrawal declarations for paid subscriptions: are retained for three years from the end of the year even after account deletion, matching the statutory limitation period under sec. 195 and sec. 199(1) of the German Civil Code.
• Server logs of our hosting provider: are deleted after a short period.

Statutory retention obligations remain unaffected.

Deleting your account does not automatically cancel an active mingel Pro subscription. Because the subscription runs through the Apple App Store or Google Play Store, we cannot cancel it on our end. Please also cancel an active subscription in good time before the next billing date in the settings of the respective app store.

More details are in our privacy policy and terms of use.

JH Software Solutions, Inhaber Julien Holtz
Hasselkamp 9c
24119 Kronshagen
Deutschland

Email: help@mingel.app

Last updated: 2026-08-17