Terms of Use

These Terms of Service govern your use of the mingel app, provided by:

JH Software Solutions, Inhaber Julien Holtz
Hasselkamp 9c
24119 Kronshagen
Deutschland

Phone: +4915233533025
Email: help@mingel.app

The app is intended for users in the European Union. Its content, language versions, and features are designed for this region. Use from outside this region is technically possible but not the intended use; we make no representation that the app complies with locally applicable requirements outside the European Union.

Use of the app is only permitted from the age of 18. By registering, you confirm that you are of full legal age. Minors are not permitted to use the app.

mingel grants you a personal, non-transferable and non-exclusive right to use the app on your devices.

In particular, resale, rental, sublicensing, and the integration of the app or its content into an offering of your own are not permitted. Using the app to organise your own household or business remains permitted, including where that business is commercial.

All rights to the mingel app, including its name, logo, design, code, and content, belong to us. You are not granted any right to reproduce, publish, or otherwise use this content except where expressly permitted.

Use of the app requires registration with a valid email address. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.

You can delete your account at any time in the app settings. Upon account deletion, your account and your personal data are erased irreversibly without undue delay. Details, in particular regarding backup copies and content in shared households, can be found in the Privacy Policy.

Deleting your account does not end an ongoing mingel Pro subscription. Because the subscription runs through the Apple App Store or Google Play Store, we cannot cancel it on our side; account deletion only removes your account with us. Please also cancel an ongoing subscription in good time before the next billing date in the settings of the respective app store, so that no further charge is made.

The basic version of mingel is free of charge and currently includes one household that you create yourself. Joining other users' households by invitation is not affected by this and remains unlimited.

mingel Pro extends the scope of features, currently with: unlimited self-created households, Smart Import, Smart Optimize, and the Smart menu plan.

Smart Import and Smart Optimize share one combined usage quota of currently 20 requests per day and account. We may adjust this quota where necessary for reliable and fair operation.

After a Pro subscription ends, all your data is retained. However, creating new households of your own is only possible again once your existing content is within the limits of the basic version.

We continuously develop the app and may adjust the scope of the free basic version with reasonable advance notice, provided this does not deprive you of services you have already paid for.

mingel is an app for smartphones and tablets. Your shopping lists, recipes, and menu plans are held on our servers in the European Union and synchronised between your devices and the members of your household.

Technical requirements:

• A device running iOS 16.4 or later, or Android 7.0 or later.
• A mingel account, which requires a valid email address. The app cannot be used without an account.
• An internet connection. Without one, the shopping list remains fully usable; your changes are stored and transmitted later. Recipes you have already opened and the recipes in your current menu plan remain readable. All other features, in particular all AI features, require a connection.
• To take out mingel Pro, additionally an account with the Apple App Store or the Google Play Store.

Compatibility and interoperability:

• The app runs on iPhone, iPad, and Android devices. There is no web or desktop version.
• Beyond tying the app to your account and checking for an active subscription, we apply no technical protection measures.
• The app is updated through the respective app store. In addition, we deliver updates directly to the installed app.

mingel Pro is a paid subscription. The following terms apply:

• Purchases are made through the Apple App Store or Google Play Store. Prices are displayed in the store before purchase.
• New customers receive a one-time 7-day free trial per account. After the trial period expires, it automatically converts into a paid subscription unless cancelled beforehand.
• The subscription renews automatically unless cancelled at least 24 hours before the end of the current billing period.
• Cancellation is managed through your App Store settings (Apple App Store or Google Play Store).
• Prices and terms may change. Any changes will be communicated in advance and only take effect from the next billing period.

Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

We do not let your right of withdrawal expire early. You may therefore withdraw from mingel Pro for the full fourteen days, even if you have already used the Pro features during that time. Neither of us owes the other compensation for use in the meantime.

Withdrawal Instructions

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract. Where the paid subscription follows a free trial, that is the day the trial begins.

To exercise your right of withdrawal, you must inform us (JH Software Solutions, Inhaber Julien Holtz, Hasselkamp 9c, 24119 Kronshagen, Deutschland, phone: +4915233533025, email: help@mingel.app) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

You may also exercise your right of withdrawal online, in the app under Settings › mingel Pro › Withdraw from contract. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by email) without undue delay, stating the content of your withdrawal declaration and the date and time it was received.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

End of withdrawal instructions

Model withdrawal form
(If you wish to withdraw from the contract, please complete and return this form.)

To JH Software Solutions, Inhaber Julien Holtz, Hasselkamp 9c, 24119 Kronshagen, Deutschland, phone: +4915233533025, email: help@mingel.app:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)

Ordered on (*) / received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate.

Ending the subscription in the app store
A withdrawal ends the contract with us. It does not automatically end the subscription held in the Apple App Store or Google Play Store, because only you or the respective store can cancel it. Our online withdrawal function therefore takes you straight to your store's subscription management afterwards. Please cancel there as well so that no further charge is made.

Refunds
We refund any amounts already paid regardless of how the store operator decides. You may additionally request a refund directly from the respective store operator (Apple: https://reportaproblem.apple.com, Google: via your Google Play order history). In practice this route is often faster, as the payment was processed there. There is no double refund: if the store has already refunded you, our obligation to reimburse is thereby fulfilled.

The app offers optional AI-powered features: Smart Import (recognising recipes from photos) and Smart Optimize (completing and improving your own recipes). These are the only features that use an external provider's AI model, namely the Google Gemini API from Google LLC. The Smart menu plan does not: it assembles menu plans using a rule-based procedure drawing exclusively on your own recipes, without transmitting any data to an AI service provider.

Smart Optimize can generate steps and ingredients that were not present in the original recipe, for example when you only enter a recipe title. Such content is machine-generated, is marked as AI-assisted in the app, and requires particularly careful review before use.

The following applies to the AI features:

• Results are generated automatically and may be incomplete, imprecise, or incorrect. They are suggestions and do not constitute professional advice.
• Review all AI-generated information before using it, in particular ingredients and steps. You are responsible for the safe preparation of food.
• Do not rely on AI results in relation to allergies, intolerances, or specific dietary requirements; verify such information independently. Dietary and allergen categories are never assigned by the AI, only by you.

Section 6 governs the combined daily quota for Smart Import and Smart Optimize.

When you use Smart Import or Smart Optimize, data is transmitted to the Google Gemini API operated by Google LLC, based in the USA. This only happens with your express consent. Details, in particular on the content transmitted and the basis for the transfer to the USA, can be found in the Privacy Policy.

You are solely responsible for all content you create or store in the app (e.g. recipes, photos, shopping lists). You ensure that this content does not infringe the rights of third parties.

You retain all rights to your content. You merely grant us a non-exclusive right, limited to the term of the contract, to store your content, process it technically, and display it to the members of your household, insofar as this is necessary to operate the app. We do not use your content beyond that purpose, in particular not for advertising or to train AI models.

Excepted from this is content you created in a shared household: the other members of that household may continue to use it even after your user agreement or your membership in the household ends, because it continues to be used there; the link to you as a person is removed. This corresponds to section 17 of the Privacy Policy.

The following uses are prohibited:

• Using the app for unlawful purposes
• Attempting to manipulate or damage the app or its infrastructure, including circumventing usage limits
• Sharing login credentials with third parties
• Automated access to the app without explicit permission

In the event of a serious or repeated breach, we may temporarily suspend your account or terminate the user agreement for cause. Before suspending or terminating, we will notify you where this is possible and legally permitted and give you an opportunity to respond. We will refund on a pro-rata basis any fee already paid for a billing period not yet used, unless the termination is based on an intentional breach.

We strive for high availability of the app but do not guarantee uninterrupted operation. Maintenance or technical issues may cause temporary disruptions. We reserve the right to discontinue the service with reasonable advance notice; for paid subscriptions, the notice period is at least 30 days, and we will refund on a pro-rata basis any fees already paid for services no longer provided.

The statutory provisions on contracts for digital products (Sections 327 et seq. of the German Civil Code) apply to the provision of the app as a digital product. We owe the provision of the app in the contractually agreed and objectively required quality, as well as the provision of updates necessary to maintain conformity with the contract. Your statutory rights in the event of defects remain unaffected and are not limited by these Terms of Service.

We are liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body, or health.

In cases of slight negligence, we are only liable for damages resulting from the breach of essential contractual obligations, i.e. obligations whose fulfilment is a prerequisite for the proper performance of the contract and on whose observance you may regularly rely. In such cases, liability is limited to the foreseeable damage typical for this type of contract.

Liability under the German Product Liability Act as well as your statutory rights in the event of defects remain unaffected. Any further liability is excluded.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. Your right to bring proceedings before the courts remains unaffected.

The user agreement for the free basic version runs for an indefinite period and may be terminated by you at any time without notice by deleting your account.

We may terminate the user agreement for the free basic version with 30 days' notice in text form. The right to terminate for cause (see section 12) remains unaffected. Section 8 applies to the cancellation of a paid subscription.

We may amend these Terms of Service where this becomes necessary due to changes in law or case law, for technical reasons, or due to extensions of the app's features.

We will notify you of changes at least 30 days before they take effect, in the app or by email. In that notice we will separately point out the intended changes, your right to object, and the significance of your silence.

If you do not object before the changes take effect, this will be deemed acceptance. If you object, the previous version of the Terms of Service will continue to apply; in that case we may terminate the user agreement with 30 days' notice if continuing it unchanged is unreasonable for us. Irrespective of this, you can delete your account at any time and cancel an ongoing subscription through the respective app store.

Changes that would materially shift the balance between service and payment to your disadvantage, as well as changes to essential elements of the contract, will only be made with your express consent.

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection provisions of the country of your habitual residence remain unaffected.

These Terms of Service are available in German and English. In case of discrepancies, the German version prevails, unless mandatory law of your country of residence provides otherwise.

Should any provision of these Terms of Service be or become invalid, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of the invalid provision.

For questions about these Terms of Service, please contact:
help@mingel.app

Last updated: 2026-08-09